Privacy Policy

A. Introduction

  1. This document explains how Cashgrail Private Limited (hereinafter referred to as “We”, “Us” or “Our”) collects, processes, stores and/or shares any personal data of and/or information from users (jointly referred to as “Information”). By accessing and/or using the Services you consent to the collection, transfer, adaptation, alteration, storage, disclosure and other uses of Information as described in this Privacy Policy. If you have any concerns about providing data, or having it used in any manner permitted in this Privacy Policy, you should not use the Services.
    As set out in the terms and conditions relating the Services (the “Terms”), you must be at least at legal age (minimum age of 18 years) to access and/or use the Services, or if legally possible, to access with your legal guardian’s consent, due authorization, and agreement with this Privacy Policy.

B. The Information collected

We and/or third parties, including but not limited to business partners, advertising networks, analytics or search information providers, may collect and process the following data about you:
  1. information that you provide when you fill in forms when accessing and/or using the Services, or when you create an account within the Services;
  2. details of your use of the Services and the resources that you access;
  3. the correspondence between you and Us and any interactions or communication:
    1. With other users on the Service;
    2. With the channels and/or any social media related;
    3. from third parties who hold data about you and who agree to share this data with us; and
    4. information collected via cookies, tags, web-beacons, code snippets and/or other similar technologies and/or other mechanisms, as explained further below.
      1. Cookies: We use cookies, tags, and web-beacons, code snippets and/or other similar technologies while providing the Services. These technologies operate either by placing a small file which stores some information on your computer or mobile device; and/or by accessing information on your device. We use cookies and similar technologies to:
        1. recognize you and your device, for example by identifying your IP address;
        2. allow the Services to interact with a third-party social network or platform where you have chosen to allow such interaction;
        3. allow disbursal of winnings when you submit the required instructions;
        4. enable Us and third parties to provide you with more customized services; and
        5. collect data such as your device’s model, operating system and screen size, other applications installed on your device, and information about how you use the Services.
        By accessing and/or using the Services you consent to the use of cookies and/or similar technologies in accordance with this Privacy Policy. You can disable cookies through your web or mobile device browser settings, but some features of the Services may not function properly. Alternatively, if you do not wish such data collection as described in this section, you should stop using the Services.
      2. Ads: Advertisers on mobile devices sometimes use advertising identifiers to enable and optimize their advertising, to deliver tailor ads related to your interests (Interest-Based Advertising or IBA). These identifiers are non-permanent, non-personal, device identifiers. We and/or third parties may use your device’s advertising identifier and other information associated with it, to deliver ads that relate to your interests and to improve and measure the effectiveness of ad campaigns.
      3. Location Services: We and/or third parties may use and store information about your location to provide special features, to deliver ads that relate your interests and/or to improve and customize the Services.
      4. Links: We may keep track of how you interact with links across the Services, including email notifications, third-party services, and client applications, by redirecting clicks or through other means.
      5. Log Data Services: Servers automatically record information created by your use of the Services. This data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. Log data is received when you interact with the Services. This data is used to provide the Services and to measure, customize, and improve them.
      6. Disbursal Information Services: If you make a purchase in the Services, We may collect the billing and financial information necessary to process the charges; and/or do so on behalf of the relevant payment service providers. Purchases of third-party services are subject to the policies applicable to such providers.
      7. Third-party services: We use a variety of third-party services to help its provision of the Services, such as hosting and other services. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address, location and devices’ unique identifiers. Also, third-party ad partners may share information to measure ad quality and tailor ads, for example to display ads about things you may have already shown interest in.
      8. Device Management Services: The Device Management Services access device information; data, meta data of incoming and outgoing calls and messages; device storage, device identifiers, call related information and records, application history, etc. These permissions are collected to better understand how users access and use our Services, both on an aggregated and individualized basis, in order to improve our Services, analyze player traffic and activity, respond to user desires and preferences, and for other research and analytical purposes.
      9. Customer Support Correspondence: When you ask for assistance from Our customer support, the contact information you provide will be collected, as well as information about your game play or activity on the Service, your user ID number, and the correspondence and any information contained within. If available through the Services, you may provide Us with profile information to make public, such as a short biography, location, website, cell phone, a picture, information to customize your account, etc. Such contact information may be used to send you information about the Services or related information. You may use your account settings to unsubscribe from notifications from Us and/or from other users and find users you know.
      10. You may also unsubscribe by following the instructions contained within the notification or the instructions on the Service. Also, We may use your contact information to help others find your account, including through third-party services and client applications.

C. Use of Information

Some of the Information, for example, your name and/or username, may be listed publicly on the Services, including on your profile page and in search results. You agree that We and/or third parties on our behalf and/or our partners may use the Information for the purposes of contacting you as part of customer support; to send you updates or information about the Services; managing your account and relationship with the Service, improving in-app experience, improving the Services, research, surveying, and engaging with you, for example by sending you communications for these purposes; marketing and promotion of the Services or other products; to personalize and optimize the Services, promotional content and/or advertising; to create reports, analysis or similar services for the purposes of research or business intelligence.

D. Information sharing and disclosure

We will only share your data with third parties according to the Privacy Policy, as reasonably necessary in order to provide the Services, for example, by providing Information to suppliers that We may use to fulfil the Services; where it is necessary to carry out your instructions, for example, to process a disbursal instruction your Information has to be provided to the payment processors; where your data is on an anonymous and aggregated basis, meaning you could not be personally identified from it; for the delivery of Interest-Based Advertising in the manner set out on this Privacy Policy; when you submit information as part of a competition or otherwise interact with any channel or social media, the information you submitted may be published; as is reasonably believed is permitted by law or regulation; in order to comply with any legal obligation, or in order to enforce or apply the Terms, this Privacy Policy and/or any other agreement with you; or to protect Our rights and/or property or third-party’s rights and/or property. We may share or disclose your non-private information, such as public user profile information, public messages, e-mail, etc., or share or disclose your information in an anonymous or aggregated basis in a manner that does not allow your personal identification. Through interaction with social networks and/or platforms you may allow the Services to interact with any third-party social network and/or platforms, such as Facebook, twitter, WhatsApp and any other networks/platforms which will provide data about you to Us, and vice versa. Since any other applications or websites other than the Services are owned by a third party, you must ensure that you read their terms of service. You understand that when you allow the Services to interact with any third-party social network and/or platform, We may share data about you with your contacts and other users of the Services and vice versa. This Data may include your name, profile picture, activity status, and information related to your use of the Services. We may disclose your personal information in the circumstances set out below and you hereby consent to the same to be shared with:
  1. any third-party service provider to whom disclosure is necessary to enable Us to provide You with the services which You wish to access on or through the Website;
  2. any person/entity to whom disclosure is necessary in accordance with applicable law;
  3. any government or statutory authority or court of law or judicial forum to whom disclosure is necessary in accordance with applicable law;
  4. in circumstances We believe necessary or appropriate to respond to valid claims and legal process, to protect the property and rights of the Company, to protect the safety of the public or any person or User, or to prevent or stop any illegal, unethical or legally actionable activity;
  5. any person/entity to whom disclosure is necessary to enable Us to enforce Our rights;
  6. to Our associate companies, business partners, agents or third parties for the purposes of the services or for any other marketing and promotional activity undertaken by or on behalf of the Company;
  7. any entity that legally acquires the Company or its Website.
We understand the importance of data security and We want Your browsing experience with Us to be as safe as possible. We have implemented reasonable safeguards and precautions to protect Your personal information. PLEASE UNDERSTAND THAT, WHILE WE STRIVE TO PROTECT YOUR PERSONAL DATA AGAINST POTENTIAL RISKS AND EXPOSURES, THERE IS NO ABSOLUTE SECURITY IN THE ONLINE/ INTERNET SPHERE. THEREFORE, YOU MUST NOT DISCLOSE ANY INFORMATION ON THE WEBSITE THAT IS SENSITIVE PERSONAL DATA OR INFORMATION. YOU UNDERSTAND THAT THE TRANSMISSION OF INFORMATION OVER THE INTERNET IS NOT COMPLETELY SECURE AND THERE ARE RISKS ASSOCIATED WITH IT. ALTHOUGH WE STRIVE TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE THE SECURITY OF THE SAME WHILE IT IS BEING TRANSMITTED TO OUR WEBSITE AND ANY TRANSMISSION IS AT YOUR OWN RISK.

E. Term

We may retain the Information for as long as is necessary to fulfil the purposes for which it was collected or as needed to provide the Services, even after you have discontinued or deleted any account, or after the end of the provision of the Services, if retention of such Information is reasonably necessary to comply with legal obligations, meet regulatory requirements, resolve disputes between users, prevent fraud, or any other use.

F. Protection of Information

We maintain appropriate technical and physical safeguards to protect Information against accidental or unlawful destruction or loss, alteration, unauthorized disclosures or access, and any other unlawful forms of processing of the data in its possession. However, We do not guarantee that Information can not be accessed, disclosed, altered or destroyed by breach of any of the abovementioned safeguards. Information may be transferred to and/or stored at worldwide destinations. We take all steps reasonably necessary to ensure that Information is treated securely and in accordance with this Privacy Policy. In the event that We are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. The undertakings in this Privacy Policy shall apply to the Information as transferred to the new entity.
In the Services, you may find links to third party websites. You understand that when you click on these links any data which you provide afterwards is subject to that third party’s privacy policy and not to Ours. Consequently, We take no responsibility for the content, safety, or security of any third-party website. The Services are not directed to persons under legal age. We do not knowingly collect any Information from children under legal age. If We become aware that a child under legal age has provided personal information, steps will be taken to remove such information and terminate such an account. If you become aware that any child has provided personal information without the essential legal guardian consent, please contact: support@ludoturbo.com Irrespective of which country you reside in or supply information from, you authorize Us to store and/or use the Information according to this Privacy Policy in any country where We may operate.
YOUR ACCESS AND USAGE OF ANY THIRD-PARTY WEBSITES IS ENTIRELY AT YOUR OWN RISK. THE COMPANY SHALL NOT BE A PARTY TO ANY TRANSACTION BETWEEN YOU AND A THIRD-PARTY SERVICE.
Notwithstanding anything to the contrary in this Policy, We may preserve or disclose your information to the extent reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Our rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information. We want to make sure that your Information is accurate and up to date. You may ask to modify, correct or remove information with the tools and account settings of the Service, or otherwise by contacting Us at support@ludoturbo.com In case You have any grievance with respect to the Website, You can send Us an email notification to us at support@ludoturbo.com
You have full control regarding which emails You want to receive. If You decide at any time that You no longer wish to receive such emails from Us, please write to Us instructing an Opt-Out. Please note that once We receive Your request, it may take an additional period of time for Your opt-out to become effective.
If You have any further questions, queries with respect to the Website or our Services, then such correspondence should be directed at support@ludoturbo.com If any court or other competent authority finds any of this Privacy Policy to be invalid or unenforceable, the other terms of this Privacy Policy will not be affected. This Privacy Policy is governed by and interpreted in accordance with the laws of Nagaland State Government as well as Republic of India. Any dispute arising in connection with this Privacy Policy will be subject to the exclusive jurisdiction of the courts located in the city of Gurgaon, Haryana, India. You consent to the jurisdiction and venue in such courts and waive any objection as to inconvenient forum We may revise or amend this Privacy Policy from time to time.